1. 📝 Vendor Registration & Account Creation

• Vendors register on the Manxsy website using a dedicated sign-up form.
• An automatic verification email is sent to confirm the vendor’s email address.
• Vendors cannot begin listing products until their email address has been successfully verified.

2. ✅ Vendor Verification & Manual Approval

Before any vendor store goes live, Manxsy uses a combination of verification methods to ensure seller legitimacy and protect our marketplace community. These include both automated and manual checks.

We may verify vendors through:

• Manual review by the Manxsy team
• Photo ID checks (e.g. passport, driver’s license, or other government-issued ID)
• Proof of address (utility bill or bank statement dated within the last 3 months)
• Linked social media profiles (e.g. Facebook or Instagram to help establish brand presence)
• Basic business/contact details, including business name (if applicable)
• Public record or domain lookups (for registered businesses or established brands)
• Payment account verification (e.g. PayPal account linkage)
• Email and phone number confirmation

Only after successful verification and approval will a vendor gain full access to Manxsy’s selling features. This helps maintain a trustworthy environment for buyers and sellers alike.

3. 📦 Product Approval Workflow

At Manxsy, every product goes through a combination of automated and manual approval processes before it appears on the site. This multi-layered system helps ensure:

• Compliance with Manxsy’s policies and terms of service
• No prohibited, counterfeit, or non-compliant items are listed
• Appropriateness of product images, titles, descriptions, and pricing
• Clear and accurate categorisation

We also regularly review products already listed on Manxsy to maintain quality, relevance, and trust across the platform. Vendors may be contacted if updates or changes are required.

4. 🔍 Ongoing Monitoring & Compliance Auditing

To maintain the integrity of our platform, we continually monitor for:

• Customer complaints or disputes
• Suspicious or inappropriate vendor behaviour
• Changes to vendor contact info or linked social accounts
• Repeated policy violations or attempts to circumvent platform rules

Vendors found in breach of our policies may be suspended or permanently removed from the platform.

5. 💳 Integration with PayPal Marketplaces

As part of our secure payment infrastructure:

• Vendors are required to connect a valid Business PayPal account to receive payouts.
• PayPal may initiate its own KYC (Know Your Customer) verification process.
• This adds an extra layer of protection for both the vendor and their customers.

🔐 Final Notes

This structured, multi-step vetting system ensures that Manxsy remains a safe, compliant, and ethical place to buy and sell. By onboarding only verified, legitimate vendors, we protect the interests of the entire Manxsy community.

Updated 19/06/2025