Frequently Asked Questions For Sellers(FAQs)
Clear answers for confident selling.
Welcome to the Manxsy Seller FAQs
Whether you’re brand new to selling or an experienced shop owner, this page is here to make your journey on Manxsy smooth and successful. Here you’ll find answers to the most common questions about setting up your shop, managing orders, handling payments, shipping, and more — all in one place.
Manxsy is a locally rooted e-commerce marketplace for individuals and businesses based on the Isle of Man & United Kingdom. Our platform enables users to design, create, and sell products or services directly to a supportive community.
Manxsy is proudly based on the Isle of Man, supporting local entrepreneurship and community commerce on the Isle Of Man & across the United Kingdom
Manxsy is run by a small, experienced team passionate about empowering local sellers. We have hands-on knowledge of launching and growing online shops.
4. Who can sell on Manxsy?
Anyone over the age of 18 living on the Isle of Man or United Kingdom can open a shop on Manxsy. Both individuals and businesses are welcome.
PayPal is our secure payment processor. Buyers do not need a PayPal account to make purchases. Sellers must link a Business PayPal account to their Manxsy shop. Setup is simple and only takes a few clicks.
Manxsy is an official PayPal Partner, which means we work directly with PayPal to provide a secure, reliable, and trusted payment solution for both buyers and sellers. At present, PayPal is our exclusive payment provider, allowing us to offer features such as instant payments, seller protection, and global reach, all backed by industry-leading security. This partnership ensures every transaction on Manxsy is processed safely, giving you peace of mind whether you’re buying or selling.
You only pay when you sell. Manxsy charges a 6% commission plus £0.20 per sale. PayPal also charges a standard fee of 2.9% + £0.30 for UK cards, with an additional 1.99% for cross-border transactions. Please visit our Guide on Manxsy & Paypal Fees
No. Manxsy has no monthly fees or hidden charges—just a simple pay-as-you-sell model.
Not at all. Manxsy is open to makers, hobbyists, crafters, artists, designers, and freelancers. If you're unsure whether your offerings qualify, just reach out to us.
Sellers can:
- Manage inventory and orders
- Customise branding
- Set shipping rates
- Live chat with customers
- Display store hours and location
- Link social media
- Create a custom URL
- Sell physical or digital products
- & Much more..
No, you can list as many products as you'd like.
Yes. Manxsy supports digital downloads such as templates, art, music, and documents. Buyers can easily download items after purchase.
Absolutely! Use "Variable" product listings to offer personalization options.
You'll receive an automatic email notification for every order.
Let us know! We're happy to add new categories to support your product range.
We don’t currently have an app, but Manxsy is fully mobile-optimized for browsing and selling on any device.
Only verified buyers can leave reviews, ensuring genuine and trustworthy feedback.
All funds are automatically transferred to your connected Businesses PayPal account after a sale.
Yes, you are free to sell on other platforms. Manxsy encourages growth beyond our marketplace.
While vendors can disable or pause their shop's selling capabilities in their dashboard, there is no direct option to delete or close their shop permanently. If you wish to have your shop closed or deleted, please
contact us at contact@manxsy.com, and our support team will handle your request within 1–2 working days.
Sellers set their own shipping rates based on product, weight, location, or delivery method. You can also include tracking details for customers.
Our support team is here to help. We will assist in resolving disputes fairly for both buyers and sellers. Reach out to us on Contact@manxsy.com
Yes! You can create custom coupons or special offers directly from your seller dashboard.
You can edit your shop name, description, logo, contact info, and more anytime from your seller dashboard.
Seller Dashboard - Settings
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